We put lots of time and love into creating each piece and sending them out, so all handmade items are final sale. However, if your item arrives damaged, we’ll make it right!
Follow These Steps
Contact Us
If you receive a damaged item, please DM us on Instagram @therabiesdog or email us at info@rabiesdog.com with a photo of the damage within 3 days of receiving the package. We’ll review your request and take care of it as soon as possible!
Wait for Our Response
Please wait for a response. If your refund is accepted, we’ll send you a return shipping label and instructions on how to return. Items sent back to us without first requesting a return will not be refunded.
Return Items, Refund Processing
Once we receive the items, we will process your refund. You should see the refund back on your original payment method within 10 business days, but keep in mind your bank might need a few extra days to process it.
Thank you for supporting handmade crasftmanship!
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